FAQ
Who will assist me if I have difficulty registering online or need to make changes?
Please contact the Lantheus Registration Team at lantheus@unbridled.com or (720) 407-2529.
Where is St. Barth?
St. Barth is a Caribbean island in the French West Indies, east of Puerto Rico and the Virgin Islands, immediately southeast of St. Maarten and Anguilla.
Do we need a passport to travel to St. Barth?
Yes. American and Canadian citizens arriving in Saint Barth must have a valid passport, plus a round-trip ticket or proof of continuation of travel.
What if I do not have a valid passport?
Apply for an expedited passport. Lantheus will reimburse passport fees. Expedited passport information. Notify the Lantheus Registration Team at lantheus@unbridled.com if you are requesting an expedited passport.
What is the currency in St. Barth?
The euro. Checks are presented in euros; many restaurants also show U.S. dollars. Almost every restaurant takes credit cards. Visa is the most widely accepted, Amex the least. Check foreign-transaction fees. ATMs are at banks on the island.
Do I need to book my airfare through Unbridled Travel?
Yes. All airfare is booked and purchased by Unbridled Travel. 720-407-2529 or lantheus@unbridledtravel.com. Monday–Friday, 9:00am – 5:00pm MST.
Are we allowed to fly business class?
No. All air travel is booked in coach / economy.
Can I make changes to my air travel after the ticket is issued?
Additional fees are charged to your individual credit card.
Will Lantheus reimburse for airline bag fees?
Yes. Submit these expenses in Concur.
If I request to extend my stay, what is the hotel room rate?
It varies by room type. Contact Unbridled Travel at lantheus@unbridled.com or 720-407-2529. Extensions are based on hotel availability and must be approved in advance.
Who will assist me regarding hotel arrangements or extending my stay?
The Lantheus Registration Team at lantheus@unbridled.com or (720) 407-2529. Do not contact Rosewood Le Guanahani directly.
Should I decide to extend my stay, what is the process?
Request the extension when you register, under housing. Include preferred dates. Provide a credit card during registration to pay for pre and post nights in advance. If rooms are available, we will book on your behalf.
What is the hotel’s cancellation policy?
Full refund up to 30 days prior to arrival.
Is transportation to and from the hotel included if I do not arrive or depart on the main group dates?
Yes. More detail closer to the program.
Am I allowed to bring my children?
Per Lantheus guidelines, no one under 18 can attend. Questions: speak with your Human Resources representative.
Are any of the scheduled functions mandatory?
Group activities scheduled during the trip are mandatory for award winners and their guests. There are currently two evening events and one daytime activity on the agenda.
Are the provided meals group or independent functions?
Both. See the Agenda page for breakfast, lunch, and dinner.
What are the guidelines for signing up for individual activities?
Each participant will experience hosted individual activities as described on the Activities page. Choose carefully. Some have limited capacity, first come, first served. Some will not be exclusive to Lantheus. All individual activities are optional.
If I want more than one activity, may I book extras at my own expense?
Yes, based on availability during leisure time. Visit the Lantheus Hospitality Desk.
Can I forfeit the trip and redeem it for cash?
No cash award or gifts if you forfeit. Questions: Danielle Kremer, danielle.kremer@lantheus.com or 858-261-2988.
What time zone is St. Barth in?
Atlantic Standard Time (AST). During daylight saving there is no difference from the U.S. East Coast, and a three-hour difference from the West Coast.
What kind of weather should I expect?
In May, highs in the mid-80s and lows in the mid-70s. Casual T-shirt, shorts, and sandals weather. Check the forecast before you fly.
What should I pack?
Summer attire. Athletic shoes, bathing suits, beach attire, a light jacket or sweater for evenings, a light rain jacket, smart casual or resort wear for dinner, and your best white-colored attire for the Final Night Celebration.
What is appropriate attire at the hotel?
Tasteful resort attire. Shorts, sandals, flip-flops, t-shirts, and swimwear with a cover-up are fine for daytime. Some restaurants may require specific attire in the evening. All outlets require footwear.
Should I tip bus drivers, bellmen, housekeeping, tour guides?
No. Lantheus will pre-pay those gratuities. On your own for dining or an activity, gratuities are not pre-paid. A service charge is often in the bill; an extra 10–15% is typical if service was good.
Will I need a power plug adapter?
Yes. Standard voltage is 220V, 60 Hz. The hotel provides two adapters in each room. American appliances often need converters and transformers.
Will I be able to use my cell phone?
Check with your provider. Viber and WhatsApp work on Wi-Fi without extra charges.
Will I need to notify my bank?
Yes, if you plan to use debit or credit cards, to avoid a hold.
Additional questions?
Lantheus Registration Team, lantheus@unbridled.com or (720) 407-2529.